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UltraStor storage wants its clients to know how the storage process works, so they can have an amazing self-storage experience. Here are answers to some of our most commonly asked questions!
Yes. All of our units are heated.
Our office hours are Monday to Friday 8:30am – 6:30pm, and Saturday and Sunday 9:00am to 5:00pm.
During access hours, our clients can use their gate code to access their storage unit. During office hours, our certified storage consultants are available to provide in-person customer services, like responding to questions, accepting rental payments, selling supplies, and other duties.
No. For the safety and security of all our customers, there are no power outlets in standard units.
They are generally 8 feet.
Rent is always due in advance. Late fees and penalties will be incurred as per the agreement. Upon signing the Use Agreement, all terms and conditions will be fully explained.
Not a problem! Just contact one of our helpful staff members and we’ll be more than happy to answer the rest of your questions.